Here at Sugat's Gallery every statue is meticulously crafted by hand, resulting in a collection of truly one-of-a-kind artworks. We are dedicated to delivering exceptional quality in each piece we create.However, if for any reason you need to return your item, we're here to help.
1. If you're not fully satisfied, you may request a return within 14 days of delivery. To be eligible for a return, the item must be in its original condition. Once we receive the item back, we will process your refund.
2. In Case of Customs Return, where the package is returned to us from customs due to incomplete documentation, unresponsiveness, or refusal to accept the parcel by the receiver, we will deduct certain percentage of the order value to cover the international shipping and handling costs.
We kindly ask you to stay informed of your local customs policies and import taxes and respond promptly to courier or customs authorities when required.
Still Need Help?
If you have questions or need assistance during delivery, please reach out to us. We're always happy to support you.
-----------------------------------------------------------------
May your days be auspicious!
